Consulting & Custom Development Services
The technological
needs of healthcare providers have grown exponentially in recent years. New technologies
are improving upon existing systems, and healthcare organizations are rapidly adopting
them to keep pace. To help these organizations keep pace with the ever changing
industry, Comlogik established our Enterprise Services division. The Enterprise
Services team possess decades of combined experience in medical billing and office
management, as well as a wide range of healthcare and information technology (IT)
backgrounds, degrees and certifications.
Contact our
Enterprise Services team today to learn more about how Comlogik can help you with
your information technology needs.
Project Management
Customer satisfaction goes far beyond
providing a timely and smooth implementation of your software. It requires that
a company provide the highest level of post-installation customer support. To ensure
that our customers receive the attention they deserve, Comlogik assigns a Project
Manager to assist them with their system installation and routine follow-ups. Comlogik
Project Managers act as a liaison between your organization and our technical support
and training departments. Our Project Managers are trained professionals with backgrounds
in healthcare, consulting, and information technology.
Project Managers
are tasked with arranging your software installation with our technical staff, scheduling
your product training, and coordinating any data conversions or custom programming.
Additionally, your Project Manager will help prepare you for sending electronic
transactions to the various payers.
Systems Analysis & Design
Healthcare organizations
need a company in the industry who already understands what is required of an IT
infrastructure. Comlogik has developed an in-depth analysis methodology that helps
us make recommendations for your future IT needs based on your current infrastructure
and planned business growth strategies. Recommendations can range from creating
or expanding a wide-area network to connect remote service sites to centralizing
a billing office over a private network in a real-time environment.
Regardless of what your technological needs and goals are, Comlogik can identify
ways to reduce administrative overhead and waste, lessen the impact of errors, and
ultimately improve your bottom line while increasing the level of care you provide.
Data Conversion
If you are switching to Comlogik from
another management software or billing service you will need to decide what to do
with your existing data. Building your master data files is one of the most important
parts of the implementation process, and it is something that should be considered
during the first week after purchasing your software.
There are essentially
two choices to satisfy your data conversion needs: you convert the data manually
or outsource the process to Comlogik. Allowing Comlogik to handle your data conversion
will enable you to have all of your data available when you go live with your new
system. Comlogik data conversion can save you a significant amount of time and human
resources, and will not interfere with your every day office procedures. Manually
entering your existing data, on the other hand, is an extremely time consuming process
with a high risk of error.
Comlogik performs two types of data conversions:
a Patient Demographic Conversion and a Detailed Conversion. The demographic conversion
imports basic patient information such as name, address, phone number, and social
security number. It may also include the patient's insurance company and physician
if such information is available. In a detailed conversion, our programmers attempt
to acquire all of your existing data, including the financial histories for your
patients, insurance companies and physicians. Detailed conversions are often difficult
to perform and Comlogik recommends that you carefully audit the results of any complete
conversion.
Ask your Comlogik representative about what may be the best
course of action for your Data Conversion.
Custom Programming
The needs of healthcare professionals
are always changing, and for this reason the software they use is constantly evolving.
Comlogik understands that while our software includes the features necessary to
operate a successful business, there may sometimes be a need for additional functionality.
That's why our Enterprise Services Team are ready to provide custom programming
services to our customers.
If you can conceive some additional product
functionality that you feel will benefit your business, chances are our team can
develop it. Whether it is a work flow feature, custom report, or a 3rd party software
interface, our team of professionals can produce the results your looking for on
schedule and cost effectively. Our development staff includes designers, programmers
and project managers with vast experience in systems analysis and design, systems
integration, Internet/intranet program development, and n-tier and object based
programming.